Shipping policy
At MyLustre, we aim to deliver within theย SAME WORKING DAY*!ย This is subject on the availability of the items, delivery slots and our courier's dispatching schedules and routing, as well as traffic and weather conditions.
1. LOCAL DELIVERY (SINGAPORE)
Customers in Singapore are eligible to receive free delivery to your doorstep within the country with orders $30 and above. Otherwise, delivery will be charged at $7.
ONLINE ORDERS
For online orders, you will be able to choose the delivery date and will be subjected to availability. Online orders will be processed accordingly and will be delivered from 9AM - 5PM on your selected date.ย
*Ordersย made during weekends will be processed on the next working day.
CALL CENTRE
For orders placedย beforeย 4.00pm on the weekdays, delivery can beย arrangedย for the same day. Any ordersย afterย 4.00pm will be processed on the next working day.ย
Call Centre Operating Hours:ย
Mon - Friday : 9AM - 6PM
Saturday : 9AM - 2PM
*Orders received on Saturday will be processed on the next working day.
ย DAYS | DELIVERY TIME |
MONDAY | 9AM - 5PM |
TUESDAY | 9AM - 5PM |
WEDNESDAY | 9AM - 5PM |
THURSDAY | 9AM - 5PM |
FRIDAY | 9AM - 5PM |
SATURDAY | 9AM - 2PM |
SUNDAY/PH | CLOSED |
ย
Email to customerservice@mylustre.com
- MYLUSTRE PTE. LTD. reserves the right to amend this policy at any time.